This is information that we have shared with our team to better prepare them for when the mask mandate is lifted in Oregon (scheduled for 11:59 PM Friday, March 11). We encourage you to read this so you may literally be on the same page as our team. We thank you for continuing to follow our mask requirements indoors through March 11, and be prepared to wear a mask in our shuttles beyond that date.
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To our guests:
We are experiencing cases of Covid amongst some of our team members and are being very aggressive about quarantining to reduce the risk of spread. This is very likely to have an impact on some of our operations over the next couple weeks...
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We are not immune to the surging Omicron COVID variant wave which most of the country is experiencing. Meadows follows very strict protocols, as recommended by the Centers for Disease Control and Oregon Health Authority, which encourage team members to report symptoms and test when they feel they may have been exposed. Meadows provides COVID-specific sick leave for team members to use so they can stay at home and isolate rather than come to work and potentially spread the virus to other team members.
Due to suspected off-premise exposures, a number of our culinary team has been asked to quarantine and as a result, we’ve made the difficult but appropriate decision to temporarily discontinue evening restaurant operations.
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As we gather more data about Omicron - the latest COVID19 variant - we want to remind all our guests that a correctly worn mask is required to enter a building, or to ride a shuttle.
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As we approach the opening of our 54th season, we are stoked to share with you our COVID operational plans. Having come through last season without a single traceable workplace transmission of COVID, and being awarded the Best Employee Safety Program by the National Ski Areas Association, we are approaching this season with a renewed commitment to keep our team healthy so they can enrich the lives of our guests.
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In a season like no other and facing the greatest threat to potentially sideline operations in our 53 year history, Mt. Hood Meadows has received the coveted Best Employee Safety program from the National Ski Areas Association (NSAA). The award recognizes the resort-wide focus that prioritizes the health and wellbeing of team members, while providing outdoor recreation to guests during a pandemic.
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Photo: Colin Meagher
Mt. Hood Meadows Risk Manager Anna Laxague is one of three Safety Champion finalists going into next week’s NSAA Spring Convention; and Mt. Hood Meadows is a finalist for Best Employee Safety Program.
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On behalf of the entire Mt. Hood Meadows and Cooper Spur Mountain Resort Team, we want to sincerely thank you for your patience, compliance, and loyal patronage during this challenging season.
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We are pleased to see that COVID-19 risk levels are improving in Oregon, indicating that we are following guidance to reduce transmission of the infection. But the virus is still circulating so for now there is no indoor dining at Meadows.
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Normally at this time of year, we invite all of our team members to a night of appreciation - with an hour or two of evening lift rides, a fantastic buffet feast, beverages, a massive giveaway of prizes and presentations of appreciation. It is truly one of the best events we do at Meadows. This season, we met virtually in order to honor and appreciate our team in a safe and responsible way.
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We are so very thankful to our guests for helping us sustain our season. By masking up, spreading out, being patient and following our safety protocols, we’ve made it a quarter of the way through this season. We are grateful to all those who are following our COVID operational plan - it shows you care about protecting yourself, our team, other guests and our season.
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It’s hard to believe that a month into our season, and almost a year into this pandemic, we still need to remind some guests to wear a face mask covering their nose and their mouth. Meadows is suspending passes for those who choose not to comply with face mask requirements.
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As we approach the holiday season, we know many can’t wait to get to the mountain. It is your escape mentally and physically - it is your gym. We look forward to providing this much needed experience - let’s face it, we all need the physical and emotional break. That’s why we’re asking all of our guests to be conscientious and share Meadows with others.
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Saturday was undoubtedly one of the best mid-December bluebird days we’ve experienced here on Mt. Hood. Fresh snow from the night before, temps in the teens, and a great groom. A lot of mountain open, with all six high-speed quads, plus four other lifts operating, helped spread out the crowd. Those that could get in the parking lot, that is.
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La Niña is shifting into high gear now, with a promising snowy weather pattern forecast for the next 10 days. The storm has already dropped 3 inches of snow as of early Friday morning, and we could see another foot or two by Monday. And that is great news for our season!
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Mt. Hood Meadows Culinary Services Director Mark Fellows and his team have been working hard to accommodate everyone who wants to dine at Meadows under COVID restrictions. Primarily, that means restaurants are featuring take-and-go menus, outside dining areas have been designated and more outside service locations have been created.
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We’ve had a great first week of operations here at Meadows and we’ve learned a lot about operating this resort during a pandemic. And while we are all looking to get back to normal, it is important that we all recognize that COVID-19 is a serious public health threat that can affect our ability to operate. We expect a busy first weekend - here's what you should know.
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Mt. Hood Meadows opened the 2020/21 season today amidst a powerful NW storm that dropped six inches of snow in just eight hours. Lifts are now scheduled daily from 9 AM - 4 PM.
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Mt. Hood Meadows will begin daily operations for the 2020/21 ski season Monday, with lifts scheduled to operate from 9 AM - 4 PM.
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As we prepare for Monday’s opening, we’ve adjusted some of our indoor protocols due to the current COVID restrictions. It looks like the two week pause may be extended past December 2, which means we need to limit the number of guests that come indoors.
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As we prepare for our November 30 opening, we want to share our plan for streamlining your experience to get you on our lifts as efficiently as possible. VP of Resort Operations Jeremy Riss and Guest Services Manager Lisa Cordie have all the details.
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Meadows Ambassador Erika Vikander is an elite athlete, one of only six women to compete in the Freeride World Tour. She has some great advice to help prepare for this season.
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We are so grateful for this snow that will give us the opportunity to launch our season. Our snow harvesting and grooming teams are masterfully moving parking lot snow to our lifts to build out our mazes which will be significantly spread out this season. The forecast is even more promising to be able to open more lifts and terrain than we normally have at this time of year and that too is a real blessing.
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In reviewing the COVID-19 guidelines issued by Governor Brown today, we are pleased that outdoor recreation and sports are excepted from the two-week pause of certain activities intended to curb the spread of the virus.
Our Response
Time lapse from the Top of Blue Toyota Mountain Cam from Saturday, November 7
We have a very active weather system heading our way over the next week or so. It starts with a ferocious promise of several feet of snow...
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Two of the primary ways you can prevent the spread of Coronavirus is to socially distance - and wear a mask. The mask, when worn correctly, reduces your chance of getting infected, and, just as importantly, reduces the chance that you will spread it to someone else...
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“Mt. Hood Meadows Lift Operations department is responsible for the safe uphill transport of our guests and team members,” says Lift Ops Manager Cody Howe. With the social distancing and safety protocols brought on by COVID, there will be some additional challenges this season, requiring the cooperation of our guests who share the responsibility to help keep us all safe.
Get to know our plan
Mt. Hood Meadows Department of Transportation managers have been reengineering the parking experience for the upcoming season.
See the plan / Watch Video
Mt. Hood Meadows will enter the 20/21 season with a plan to spread out visitation both by time of day and day of week, thanks to a redesigned dynamic ticketing program. Our goal is to maximize the greatest amount of visitation possible, while maintaining safety protocols to protect our team and our guests.
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This is the first of a series of regular messages from the MHM Leadership Team regarding the forthcoming season and the significant changes that we have implemented for the upcoming season.
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It’s been more than two months since the Stay at Home requirements brought our season to a halt. So our team wanted to share with you what they’ve been doing to prepare for next winter, what we’re optimistic about and what we are most looking forward to once we return to operations.
Watch the Video
With the announcement that Timberline will begin limited lift operations, there has been questions about whether Mt. Hood Meadows will operate lifts or allow uphill travel. At this time, our status is unchanged. We’ve already announced that we won’t be running lifts - we are beyond our season which would have ended May 2.
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Governor Brown Tuesday signaled a gradual return to outdoor recreation with the limited opening of some state parks, outdoor recreation facilities and areas across Oregon for day use. While lifts won't reopen this season the announcement may allow uphill travel to resume at Mt. Hood Meadows.
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It’s been a month since we announced operations were suspended at Meadows in compliance with the Governor’s stay-at-home order and the eventual closing of recreational areas and access on the Mt. Hood National Forest. This video will bring you up to date on our current status and what we’ve been working on for the past month.
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While we are all hunkered down, it may seem absurd to be thinking about next season. But when it is time to ride, we intend to be ready.
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The Stay Home, Save Lives campaign aims to unite Oregonians and save lives
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To comply with the intent and language of Executive Order 20-12 and other state and federal directions to maintain social distancing of at least six feet, as well as meeting the needs of local law enforcement and emergency service providers, Mt. Hood Meadows will prohibit all uphill public access to our permit area.
Hood River County / City Joint Statement
After much consideration and evaluation of the current COVID-19 Pandemic we have decided that it is in the best interest of our guests, our team and our community to suspend winter operations until further notice. We have been in close contact with our local health authorities, and in compliance with state and federal advisories, we believe this is the most responsible course of action.
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We told you we would take this week of suspension to evaluate the situation and consider options for operations moving forward. Our leadership team is meeting daily to assess, share information and visualize scenarios for a return to operation.
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An important message from Mt. Hood Meadows - Operations suspended until March 22, 2020.
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(Mt. Hood, OR -- March 13, 2020) -- Mt. Hood Meadows has announced it will continue daily operations as scheduled for the rest of the season, however some events will be cancelled amidst Coronavirus concerns.
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In light of the recent announcements in Washington and Oregon, we are receiving questions from guests about our operations.
At this time we do not expect disruptions to our scheduled daily operations.
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Our greatest concern continues to be the safety and well being of our guests and our team members. As a company that desires to create enriching experiences recreating and discovering the mountain, we firmly believe providing the opportunity for our guests to uplift themselves is vitally important.
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To our Meadows family,
In anticipation of the virus being found in Oregon, we share some preventative and responsive recommended actions from the CDC and WHO.
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